Summer Shipping Information

Dear Valued Customers,

We hope this note finds you well and thank you for supporting our small business. 

As the warm summer months approach, we want to inform you about a crucial consideration regarding the shipping of our chocolate products. In order to maintain the quality and ensure your chocolates arrive in perfect condition, we are unable to ship orders when temperatures exceed 23 degrees Celsius (73 degrees Fahrenheit).

Chocolate is a delicate creation that is sensitive to heat. When exposed to high temperatures during transit, there is a risk of melting, which can significantly impact the taste, texture, and overall enjoyment of the chocolate. We want to guarantee that you receive the finest chocolates and have the best possible experience with our products.

To ensure your satisfaction, we have implemented a temporary shipping restriction during warmer months. When the temperatures rise beyond the recommended threshold, we will temporarily halt shipments until conditions are more favorable for the safe delivery of your chocolates.

We understand that this may cause some inconvenience, but we firmly believe that this measure is essential to maintain the quality you expect from our brand. Rest assured that as soon as the temperatures become suitable for shipping, we will resume sending out your orders promptly.

We appreciate your understanding and patience during this time. Should you have any questions or concerns regarding your chocolate orders or shipping, please don't hesitate to reach out to our team at info@dechoc.co.uk

 

Alternatively, you are always more than welcome to select a 'Store Collection' and we can arrange a date and time for you to collect your order at our production facility in Marsden, West Yorkshire.

Thank you for your continued support, and we look forward to delighting your taste buds with our exceptional chocolates soon.

Warm regards,

dechoc